RETURN POLICY


Last updated May 29, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only . Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain an Return Merchandise Authorisation (RMA) number. After receiving an RMA number,  place the item securely in its original packaging  and the return form provided, then mail your return to the following address:

Zapconnect.online
Attn: Returns
RMA #
Office No 2, 2nd Floor, Mahesh Plaza, Bengaluru - Mumbai Hwy,
above KTM Showroon, near Lodha Hospital, Popular Nagar, Giridhar Nagar, Warje
Pune, Maharashtra 411058
India


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least twenty (20) days from the receipt of your item to process your return .  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     If you Have Valid Reason only

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

022 6964 5775
[email protected]

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